Faq – boadicollection

WHAT KIND OF HAIR DO WE OFFER?

100% raw, unprocessed hair.

WHY RAW HAIR?

Raw hair is considered to be the finest quality of human hair because the cuticles are kept intact and not stripped. Not only is it cut directly from the donor and in the most natural state with no steam or chemical treatments applied but also raw hair is easy to color and bleach with very strong cuticles. Raw hair can last up to 4 years or more unlike virgin hair which is processed in some capacity.

WHAT KIND OF LACE DO WE OFFER?

Here at The Boadi Collection we pride ourselves on offering the highest quality of products to our clientele. Because of this, all of our closures and frontals are High-Definition (HD) lace. HD lace is invisible, undetectable, and suitable for all skin tones. HD lace creates the illusion of hair growing right from your scalp.

WHAT IS MY CAP SIZE?

SMALL IS FOR HEAD CIRCUMFERENCE 20” TO 21.5”
MEDIUM IS FOR HEAD CIRCUMFERENCE 21.5” TO 22.5”
LARGE IS FOR HEAD CIRCUMFERENCE 22.5” TO 23.5”

WHEN WILL I RECEIVE MY ORDER?

Please allow up to 14 business days for processing of each order. For customized closure or lace front wigs additional processing time may be required.

HOW LONG DOES SHIPPING TAKE?

After each order is processed as mentioned above. The actual shipping process takes 2-3 days. Overnight shipping is available but the processing time should still be taken into consideration.

WHAT IS THE REFUND/EXCHANGE POLICY?

Please see the Refund and Exchange Policy.

HOW DO I CARE FOR MY EXTENSIONS?

Please see the Hair Education page.

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